When Scary Virus Messages Appear on Your Aging Parent’s Screen…

Screen Shot 2016-04-20 at 9.12.20 PM

This is an example of a warning. I did not have the presence of mind to make a screen shot.

Adult children who support aging parents and their personal computers need to be aware of a threat that can pop up on a computer anytime and cause major problems if a person does not understand how to handle the threat. Our parents need to hear about this potential problem.

The other day I was working on my computer, visiting the website of a noted author, when suddenly my screen turned to white and a voice repeated over and over that I had a virus.The recorded voice told me to use a telephone number that I was to call immediately to get my computer fixed. I hadn’t opened any attachment and, I was not visiting any questionable or unsavory website.

Now I am a technology geek. I’ve trained students and teachers on technology and curriculum topics for years. My computers and devices are all well-protected. But this message scared me, and even with all my training and experience, I kept rereading the message and wondering what to do. And that voice kept repeating the message…

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College Loan & IRS Scams — I Received Both Phone Calls Today

As if there are not enough scams, here’s another one — a college loan scam. I haven’t had college loans for years and years, but I am wondering if there will soon be a parent or grandparent component to the scam. Anyway, one more caller with malicious intent to be aware of when you answer the phone.

But it’s also the time of year for tax scammers. Make sure your parents know that if they get a phone call about IRS, they should NOT believe the caller. You can watch this video, posted at the IRS website, with them.

IRS Scam Phone … Watch Out!

IMposter Phone Call experience

Lisa Weintraub Schifferle, an attorney at the FCC, shares her experience with an IRS scam call that she got at home.

The woman on the phone recording was serious and calm, but she said that the Internal Revenue Service (IRS)  was calling me with my last warning. I was told to press a number to speak with a live person and there might be a penalty if I did not answer. And yes, this woman sounded like she knew what she was talking about

Sigh!  Here we go again. I am so tired of phone scams. In this particular case I just slammed down the phone, but it was easy to imaging a worried elder following up the call by pressing the number to get a “real IRS person.” Sometimes the scammer leaves a message asking a person to call back. If you Google IRS phone scams there are some pretty funny recordings of people talking to these scammers.

Note: The IRS  will never call you with a “last warning.” In fact, IRS probably won’t ever call you at all  because the agency uses the U.S. postal service to communicate.

Here’s what’s posted on the IRS Site about the phone scam.     Continue reading