The Detroit News published an article, Seniors Get a Dose of Daily Care, introducing me to the concept of senior concierge services. The May 26, 2010, article describes a new business set up by Liz Pinto and Frank Gordon in the Detroit area. Their company, Senior Concierge, provides services to relatively healthy elderly adults who want to stay in their homes, but who need additional support and services to remain there. Both Liz and Frank supported their own parents in various ways, and their experiences provide a window on the services that seniors may require. Clients, while relatively independent, often ask for assistance with rides, house repairs, medication organization, small-scale emergencies such as when the circuit breaker flips, and a variety of other tasks. This business should not be confused with the assistance provided by a home health agency.
My mother-in-law could have used a service like this during the months following her stroke, when she was recovering and still fairly independent. As her speech therapy slowed down, what she needed was about two hours of talking practice every other day or so, and we never could find the right person to do this task.
The article, by reporter Marney Rich Keenan, points out that “… by design Senior Concierge is a two-person operation.” They are not hiring other people for now, instead keeping the operation small and personalized — something I like.
Has anyone had experience with a company of this type? I’d be interested in billing minimums, as well as expectations for negotiating hours, services, etc.
I searched Google for senior concierge services and senior support services, discovering that this type of business is growing in various sections of the country, not just in the typical retirement areas in the South. Some companies are small and personalized, like the business in Detroit, while others are larger with a range of professionals and other staff.